Mapeheat™ Thermo Connect

Mapeheat

™

Thermo Connect

Operating Manual

Technology from

Table of Contents

Introduction ..................................................................................................................................... 2

System Tests .....................................................................................................................................3

Setup Wizard ....................................................................................................................................3

GFCI .........................................................................................................................................................3

Section 1: Home Screen ........................................................................................ 4

1.1 Temporary bypass and hold options ............................................ 5

1.2 Energy use ......................................................................................................... 5

1.3 Settings ................................................................................................................ 6

Section 2: Setup/Preferences .............................................................................7

2.1 Language ........................................................................................................... 7

2.2 Date ........................................................................................................................ 7

2.3 Time ........................................................................................................................ 7

2.4 Unit ..........................................................................................................................8

2.5 Operating mode ........................................................................................... 8

2.6 Temperature control ..................................................................................9

2.7 Temperature display ..................................................................................9

2.8 Floor type ......................................................................................................... 10

2.9 “Early Start” ..................................................................................................... 10

2.10 Floor limit ...........................................................................................................11

2.11 Screen brightness ........................................................................................11

2.12 Screensaver ......................................................................................................11

Section 3: Program/Schedule ........................................................................... 12

Section 4: Wi-Fi Settings .................................................................................... 13

Section 5: Weather Settings ..............................................................................14

Section 6: Thermostat Information ...............................................................14

Section 7: Factory Reset ...................................................................................... 15

Section 8: Wi-Fi Troubleshooting ...................................................................16

Section 9:

Connect to Google Assistant, Amazon Alexa or IFTTT

............... 17

Introduction

Thank you for choosing Mapeheat Thermo Connect thermostat.

You have chosen the most advanced thermostat to control your

Mapeheat Floor-Heating System. This manual will cover each of the

features of the Mapeheat Thermo Connect thermostat.

System Tests

Setup Wizard

GFCI

The Mapeheat Thermo Connect thermostat features a series of

diagnostic tests to conrm that the thermostat is installed and

functioning properly.

The System Tests option is available the rst time that the

thermostat is connected to power or after a factory reset is initiated.

The Mapeheat Thermo Connect thermostat features a Setup Wizard to guide you through the

basic setup process.

The Setup Wizard is available the rst time the thermostat is connected to power or after a

factory reset is initiated. Refer to Section 6 on Page 15.

The Mapeheat Thermo Connect thermostat has a built-in GFCI (ground-fault circuit interrupter).

The GFCI protects against risks of electrocution caused by a current leakage. If the current leakage

exceeds 5 mA, the GFCI will automatically be triggered, thus cutting power to the oor heating

system. To indicate the fault, a message will appear on the screen informing you of the fault. To

reset the GFCI, press the button on the right side of the thermostat. If problem persists, contact

MAPEI’s Technical Services Department at 1-800-992-6273 (USA) or 1-800-361-9309 (Canada).

Section 1: Home Screen

1. Change date and time

2. Access Wi-Fi settings

3. Access weather forecast (Wi-Fi connection required)

4. Current temperature

5. Target temperature or setpoint

6. Operating mode: The Auto* mode means that the thermostat is following a program/

schedule. The Manual mode means that the thermostat is not following a program/

schedule and is being controlled manually. Refer to Section 2.5 on Page 8.

7. Increase the temperature

8. Decrease the temperature

9. Heating indicator: When visible, system is heating

10. Access “Energy Use” data

11. Access “Settings” menu

* When the thermostat is in Auto mode:

• “Resume Programmed Schedule”: This phrase only appears if the temperature is

manually increased/decreased.

• “Hold Options”: This phrase only appears if the temperature is manually increased/

decreased. Refer to Section 1.1 on Page 5.

10 11

Section 1: Home Screen

Section 1.1: Temporary bypass and hold

options

If the thermostat is following the program/schedule (in Auto mode),

you can temporarily bypass the programmed temperature by

pressing the

↑

↓

button until the desired “Set To” temperature

is displayed. The thermostat will maintain this temperature until the

start of the next period.

1. Press “Resume Program” to cancel the temporary bypass.

2. Press “Hold Options” to access more options.

Hold Options

The Mapeheat Thermo Connect thermostat allows you to set the

duration you want for the temporary bypass temperature.

1. Change the duration of the hold time by pressing the

↑

↓

arrows.

2. Alternatively, press “Permanent Hold” to hold the temporary

bypass temperature indenitely.

3. Press “Cancel” to ignore the change or press “Save” to conrm.

4. On the home screen, press “Resume Program” to cancel the

temporary bypass.

Section 1.2: Energy use

The Mapeheat Thermo Connect thermostat tracks the amount of

time that your oor-heating system has been heating.

1. Press “Day/Week/Year” to view the different time ranges.

2. Press “Back” to return to the home screen.

Note that the thermostat cycles the heating on and off in order to

maintain the desired setpoint temperature. Actual heating time is

normally a percentage of the scheduled “On” time.

For example, let’s say that the thermostat is programmed to turn on

at 5:00 p.m. and turn off at 8:00 p.m. The total “On” time is 3 hours,

but the number of hours that the system is actually heating may be

a percentage of the total “On” time.

Section 1: Home Screen

Section 1.3: Settings

The following options are available under the “Settings” menu:

• “Setup/Preferences”

• “Program/Schedule”

• “Wi-Fi Settings”

• “Weather Settings”

• “Thermostat Info”

• “Factory Reset”

Section 2: Setup/Preferences

From the home screen, access the “Setup/Preferences” menu by

pressing “Settings > Setup/Preferences”. Press the

< or > arrows at

the top to view both pages of “Setup/Preferences”.

Section 2.1: Language

1. Choose between “English / Français / Español”.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.2: Date

1. Set the current month/date/year.

2. Select whether to enable/disable daylight savings time based

on your region.

3. Press “Cancel” to ignore changes or press “Save” to conrm.

Section 2.3: Time

1. Set the current time.

2. Select whether you would like the time to sync with the network

time once the thermostat is connected to your Wi-Fi network.

3. Press “Cancel” to ignore changes or press “Save” to conrm.

Section 2: Setup/Preferences

Section 2.4: Unit

1. Choose between Fahrenheit or Celsius.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.5: Operating mode

The thermostat has two operating modes:

1. Auto: “Auto” is the default mode, allowing you to program a

heating schedule for your thermostat. Refer to Section 3 on

Page 12.

2. Manual: Select the “Manual” mode if you always want to set the

temperature manually, with no programmed schedule. The

thermostat will maintain the set temperature until it is manually

changed or until you switch to another operating mode.

3. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2: Setup/Preferences

Section 2.6: Temperature control

The thermostat can be congured to control the oor temperature,

air/room temperature, or a combination of oor and air/room

temperature.

Temperature Control Setting Description

Floor temp. (default)

The thermostat controls the

oor temperature.

Air/room temp.

The thermostat controls the air/

room temperature. This setting

disables the oor sensor and

is useful if the oor sensor is

damaged or not installed.

Combined (advanced)

For advanced users only – This

setting allows control of the

oor-heating system based on

air/room temperature but will

not turn on the oor-heating

system if the oor temperature

is above the oor limit.

1. Select the desired temperature control.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.7: Temperature display

1. Select one of the following temperatures on the home screen

and screensaver:

• Floor temp. (default)

• Air/room temp.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2: Setup/Preferences

Section 2.8: Floor type

1. Set according to your ooring type.

2. When “Engineered/Laminate/Vinyl” is selected, the oor

temperature will be limited to 82°F (28°C).

Note that this setting is not available if “Temperature Control” is

set to “Air/room temp.” Refer to Section 2.6 on Page 9.

3. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.9: “Early Start”

Early Start calculates the optimal time to start heating in order

to ensure that your oor reaches the desired temperature at the

scheduled time in your program/schedule.

Note that it only applies if your thermostat is following a

programmed schedule (that is, when the thermostat is in Auto

mode).

1. Select “On” if desired.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2: Setup/Preferences

Section 2.10: Floor limit

1. Set the maximum temperature that you want the oor to reach.

The oor heating will not turn on if the oor temperature is

above the set oor limit. If the oor limit is set too low, your oor-

heating system will not turn on. MAPEI suggests leaving the

oor limit at the default factory temperature setting.

Note that this setting is not available if “Temperature Control” is

set to “Air/room temp”. Refer to Section 2.6 on Page 9.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.11 Screen brightness

1. Set the desired screen brightness.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 2.12: Screensaver

1. The thermostat will display a screensaver after two minutes of

inactivity. You can choose what information to display on the

screensaver.

Note that weather information for the screensaver is only

available if the thermostat is connected to your Wi-Fi network.

2. Press “Cancel” to ignore the change or press “Save” to conrm.

Section 3: Program/Schedule

From the home screen, access the “Program/Schedule” menu by pressing “Settings >

Program/Schedule”.

Below is the default schedule of the Mapeheat Thermo Connect thermostat:

WEEKDAYS

To adjust the setpoint(s):

1. Use the

< or > arrows to toggle between weekdays and weekend days.

2. Select the period that you want to adjust.

3. Using the

↑

↓

arrows, adjust the time and temperature of the setpoint.

4. Press “Cancel” to ignore the change or press “Save” to conrm.

To set a new program/schedule, press “New Program” at the bottom of the screen:

1. Select the days that share the same schedule.

2. Press “Next”.

3. Select the period that you want to adjust.

4. Using the

↑

↓

arrows, adjust the time and temperature of the setpoint.

5. Press “Cancel” to ignore the change or press “Save” to conrm.

6. Press “Next”.

7. Repeat Steps 1 to 6 until all days of the week have been programmed.

8. Press “Done” to save the program/schedule.

WEEKENDS

Period Start Time

Floor Temperature

Tile Wood

Wake 6:00 a.m. 88°F (31°C) 82°F (28°C)

Leave 9:00 a.m. 74°F (23°C) 74°F (23°C)

Return 5:00 p.m. 88°F (31°C) 82°F (28°C)

Sleep 11:00 p.m. 74°F (23°C) 74°F (23°C)

Period Start Time

Floor Temperature

Tile Wood

Wake 8:00 a.m. 88°F (31°C) 82°F (28°C)

Sleep 11:00 p.m. 74°F (23°C) 74°F (23°C)

Section 4: Wi-Fi Settings

From the home screen, access the “Wi-Fi Settings” menu by pressing “Settings > Wi-Fi Settings”.

To connect your Mapeheat Thermo Connect thermostat to your Wi-Fi network:

1. Select your Wi-Fi network from the list of available networks detected by the Mapeheat Thermo Connect

thermostat. If the network name does not appear, refer to Section 8 on Page 16 for Wi-Fi troubleshooting.

2. Enter the password for your Wi-Fi network. Note the uppercase/lowercase letters, special characters and numbers

in your password. Numbers and special characters can be accessed by pressing the button.

3. Press “Join.”

4. The thermostat will now attempt to connect to your Wi-Fi network. If this fails, check your Wi-Fi router and repeat

Steps 1 to 3. If problems persist, refer to Section 8 on Page 16 for Wi-Fi troubleshooting.

5. Press “Next” once the screen says “Connected”.

6. Enter a name for your thermostat (such as “master bathroom”).

7. Press “Next”.

8. Review the Privacy Policy available at www.mapei.com and press “Next”.

9. Enter an email address where an activation email may be sent. Note the uppercase/lowercase letters, special

characters and numbers in your email address. Numbers and special characters can be accessed by pressing the

button.

10. An activation email/link will be sent to the email address provided. Press “OK”.

11. Press “Back” to return to the home screen.

After 1 to 2 minutes, you will notice the Wi-Fi icon turn on at the top of the home screen. This means that your

Mapeheat Thermo Connect thermostat is now connected to your Wi-Fi network. If you cannot connect to your Wi-Fi

network, refer to Section 8 on Page 16 for Wi-Fi troubleshooting.

If you have a Mapeheat Thermo Connect thermostat: In order to access all the wireless features of the Mapeheat

Thermo Connect thermostat, you must rst connect the Mapeheat Thermo Connect thermostat to your Wi-Fi

network. Go into “Settings > Wi-Fi Settings” and complete the Wi-Fi setup. Once the thermostat is connected to your

WiFi network, you will be asked for an email address to begin your MyMapeheat.com account setup. An email with an

activation link and instructions will be sent to that email address. After your MyMapeheat.com account is set up, you

can control your Mapeheat Thermo Connect thermostat via MyMapeheat.com or download the Mapeheat Thermo

Connect app from the App Store or Google Play.

If you have a nVent Nuheat Signature thermostat: In order to access all the wireless features of the nVent Nuheat

Signature thermostat, you must rst connect the nVent Nuheat Signature thermostat to your Wi-Fi network. Go into

“Settings > Wi-Fi Settings” and complete the Wi-Fi setup. Once the thermostat is connected to your Wi-Fi network, you

will be asked for an email address to begin your MyNuheat.com account setup. An email with an activation link and

instructions will be sent to that email address. After your MyNuheat.com account is set up, you can control your nVent

Nuheat Signature thermostat via MyNuheat.com or download the nVent Nuheat Signature app from the App Store or

Google Play.

Section 6: Thermostat Information

1. From the home screen, access the “Thermostat Info” items by

pressing “Settings > Thermostat Info”.

2. Press the

< or > arrows at the top to view both pages of thermostat

information:

• “Thermostat name” – The name that was entered during the “Wi-Fi

Settings” setup. Refer to Section 4 on Page 13.

• “Thermostat ID” – The unique serial number assigned to the

thermostat during manufacturing.

• “Wi-Fi network” – The name of the Wi-Fi network to which the

thermostat is connected.

• “Account” – The email address that was entered during the “Wi-Fi

Settings” setup. Refer to Section 4 on Page 13. This is the email

address where the activation/verication email was sent.

• “Account status” – This indicates whether the thermostat has

been conrmed or not. Your MyMapeheat.com or MyNuheat.com

account must be setup in order for the thermostat to be conrmed

to your account.

• “Server status” – The status of the “MyMapeheat” or “MyNuheat”

server.

Section 5: Weather Settings

1. From the home screen, access the “Weather Settings” menu by

pressing “Settings > Weather Settings”.

Note that you must complete Wi-Fi setup in order to display

weather information on your Mapeheat Thermo Connect

thermostat. Refer to Section 4 on Page 13.

To set up weather information for display on the thermostat:

1. After you have completed the Wi-Fi setup. Refer to Section 4 on

Page 13. Press “Change” on the “Weather Location” screen.

2. Enter the “ZIP/Postal Code” for your area.

3. Press “Search”.

4. After a few seconds, your city name should appear on the screen.

5. Press “Next”.

6. Press “OK”.

7. Press “Back” to return to the home screen.

After 1 to 2 minutes, you will notice the weather information appear

on the top right corner of the home screen. Press the weather icon to

access the weather forecast.

Section 7: Factory Reset

Section 6: Thermostat Information

From the home screen, access “Factory Reset” by pressing “Settings

> Factory Reset”.

Factory Reset allows you to reset the thermostat back to factory

default settings. This can be used to reset the thermostat for a new

owner or for troubleshooting purposes.

WARNING: Factory Reset will delete all information stored on the

thermostat, including energy usage data.

• “Floor sensor” – The status of the oor sensor.

• “Air/room sensor” – The status of the built-in air/room temperature sensor.

• “GFCI” – The status of the GFCI. If a “?” appears, it means the GFCI has not been tested.

Refer to the GFCI Section on Page 3.

• “GFCI tested” – The date when the GFCI was last tested.

“Appl. Version” – The rmware version number (for internal use during manufacturing).

• “Wi-Fi version” – The Wi-Fi version number (for internal use during manufacturing).

Section 8: Wi-Fi Troubleshooting

Cause Solution

Wrong password Try entering your password again. Be careful to enter uppercase/lowercase letters,

numbers and symbols as needed. The thermostat can switch between three

different keyboards to enter these characters.

Your network name is hidden If you have another device connected to your Wi-Fi network (such as your mobile

phone), stand next to your thermostat and go into that device’s Wi-Fi settings to

see if the network name is appearing. If you do not see the network, it could mean

that your network name is hidden. If your wireless network is hidden, it means

you’ve chosen to not have the network name broadcasted to devices. In the “Wi-Fi

Settings” on the thermostat, select “Other” at the bottom and type in the name

of your network (also known as SSID). Then enter your password when you are

prompted.

Thermostat is too far from

Wi-Fi router

Try connecting another device such as your mobile phone to your Wi-Fi network.

Standing next to your thermostat, go into your device’s Wi-Fi settings. If the Wi-Fi

signal cannot be detected or is very weak on your device, it means other devices

may have trouble connecting to the network from that area of the home. This

means you may be too far away from your Wi-Fi router or there may be a problem

with it. If your Wi-Fi router is too far, you can purchase a Wi-Fi signal repeater,

which will improve the range of the Wi-Fi signal in your home for all devices.

Insufcient security settings

on your Wi-Fi router

With so many home devices now connected to the Internet, we want to make

sure our thermostats are connected to secure networks so that hackers cannot

gain control of devices in the home. There are two main types of encryption or

protection available through wireless routers: WEP and WPA. WEP is the original

form of wireless security and offers very minimal security. Hackers can easily

break into your wireless network if your router is set up with WEP encryption. It

was replaced with WPA encryption in 1999 and WPA2 in 2006. WPA is a security

protocol that makes it much more difcult to break into the networks. The

Mapeheat Thermo Connect and Nuheat Signature thermostats currently support

WPA and WPA2 encryption only.

MAPEI is releasing a version of Mapeheat Thermo Connect in the coming months

that will support WEP. If your router was manufactured after 2003, you should be

able to change the setting from WEP to WPA (see www.tech-faq.com/how-to-

change-wep-to-wpa.html). Without a Wi-Fi connection, your thermostat can still

control your oor-heating system. MAPEI recommends upgrading your security

settings to properly protect your network from hackers. If that is not an option,

please contact MAPEI’s Technical Services Department at 1-800-992-6273 (USA) or

1-800-361-9309 (Canada).

Too many wireless devices

connected to your network

Some Wi-Fi routers have a limit on the number of wireless devices that can

connect to the Internet. To test if this is your issue, shut down one of the Wi-Fi

enabled devices in your home. Once that device is completely shut down, try again

to connect to the network with the thermostat. If the thermostat successfully

connects, consult the documentation for your access point or contact your

Internet service provider (ISP) to nd out if you can increase the number of

simultaneous connections to your Wi-Fi network.

I can’t connect to my Wi-Fi network.

Section 8: Wi-Fi Troubleshooting

Section 9: Connect to Google Assistant,

Amazon Alexa or IFTTT

Cause Solution

Wi-Fi router requires a restart/

reboot

The problem might be with your router (even if your other wireless devices are still

connected). A simple restart of the router will usually resolve these types of issues.

While most routers just need to be unplugged and plugged back into their power

source to restart them, you should refer to your router’s documentation for specic

instructions.

Wi-Fi router rmware needs to

be updated

Contact your ISP or the router manufacturer for instructions on how to update the

rmware.

Presence of wireless

interference

Try turning off other wireless technologies (Bluetooth, Wi-Fi, wireless phones/

cameras) that may cause interference. Then test the thermostat’s network

connection.

Thermostat needs a factory

reset

Restart your thermostat. To restart it, go to “Settings > Factory Reset” and select

“Reset”. Once your thermostat has restarted, go to “Settings > Wi-Fi Settings” to try

connecting again.

I can’t connect to my Wi-Fi network.

The Mapeheat Thermo Connect thermostat works with popular home assistants and home automation products and

services such as Google Assistant, Amazon Alexa and IFTTT.

Amazon Alexa

The Mapeheat Thermo Connect thermostat can be controlled using any Alexa

device, including Amazon Echo, Amazon Echo Dot and Amazon Echo Plus.

Section 9: Connect to Google Assistant,

Amazon Alexa or IFTTT

Google Assistant

Control the Mapeheat Thermo Connect thermostat with any Google

Assistant-enabled device such as Google Home and Google Home Mini.

For setup information, please visit our interactive Website resource at www.mapei.com/us/en-us/mapeheat.

IFTTT

The Mapeheat Thermo Connect thermostat is part of this popular

free service that enables you to automatically trigger actions for your

oor-heating system based on other apps, Web services and devices.

Automatically turn off the oor-heating system every time you lock your

front door or get a text message whenever your oor drops below a certain

temperature. All this is possible via IFTTT.

Look for Mapeheat applets in the IFTTT app or Website.

MAPEI Headquarters of North America

1144 East Newport Center Drive

Deereld Beach, Florida 33442

1-888-US-MAPEI (1-888-876-2734) /

(954) 246-8888

Technical Services

1-800-992-6273 (U.S. and Puerto Rico)

1-800-361-9309 (Canada)

Customer Service

1-800-42-MAPEI (1-800-426-2734)

Services in Mexico

0-1-800-MX-MAPEI (0-1-800-696-2734)

rights are reserved. All intellectual property rights and other

information contained in this document are the exclusive

property of MAPEI (or its parent or related companies),

unless otherwise noted. No part of this document may be

reproduced or transmitted in any form without the prior

written consent of MAPEI.

MKT: 19-2461 04/20

MAPEI USA

MAPEI Canada