IT ENTERPRISE SOLUTIONS – 4 SERVICE (ITES-4S)
ROUNDTABLE SYMPOSIUM
13 FEB 2024
STACY WATSON
CHESS ESD Director
KEITH COPELAND
CHESS Product Officer – Services Contract COR
ASHLEY SMITH
ACC-RI Contracting Officer
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UNCLASSIFIED/Approved for Public Release
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DISCLAIMER
Information provided in this presentation is for informational purposes only and is subject to
change. Neither this presentation nor any information gained from it are binding upon the
Government. Only the final RFP issued to Industry will be binding upon the Government.
SAM.gov will be the method of notification for releases such as but not limited to: Industry
Day, draft PWS, draft Sections L&M, draft solicitation and final solicitation.
Please continue to monitor SAM.gov for any releases or updates to this acquisition.
WELCOME
ITES-4S STRATEGY
ITES-3S REVIEW
AGENDA
BACKGROUND | STATUS & METRICS | LESSONS LEARNED
COMPARISON | OVERVIEW | NEXT STEPS
MESSAGE FROM PEO EIS | CHESS OVERVIEW | WHAT’S COMING
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HOW TO SUPPORT
RFI | NEW ADDITIONS | CRITERIA | HELPFUL TIPS
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The Army’s mandatory source for all information
technology (IT) purchases of commercial-off-the-shelf
(COTS) hardware, software and *services.
WHAT IS CHESS?
*All cloud services, software development, and continuous software evolution service-type contracts (e.g.,
labor) are no longer required to use CHESS, nor are they required to obtain a Statement of Non-Availability
to use a contract outside of CHESS. For additional information, reference the Update to Mandatory Source
for Commercial IT Services memo signed 15 September 2023.
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HARDWARE
SOFTWARE
SERVICES
ADMC-3
Best In Class, Laptops, Desktops, Monitors, Printers
ITES-3H
Servers/Workstations, Network Equipment, Multifunctional Devices,
VTC Equipment, Peripherals
REVERSE AUCTION
CONSOLIDATED BUY
REQUEST FOR QUOTE
ENTERPRISE LICENSE AGREEMENTS
2 or More Army Commands, Applied Funding, Validated Requirements
ITES-SW2
Multiple Brands, Related Incidentals, & Services/Hardware
ENTERPRISE SOFTWARE INITIATIVES
DOD-Level Customers, Applied Funding Not Required,
Validated Requirements
LICENSE TRACKER
REQUEST FOR QUOTE
REVERSE AUCTION
ITES-3S
Full Range of IT Services & Solutions Services Worldwide
REQUST FOR
PROPOSAL
REQUEST FOR
INFORMATION
NO CONTRACT USAGE FEE
DOD COMPLIANCE, Army & NETCOM STANDARDS
OPEN TO ALL DOD AND FEDERAL
DECENTRALIZED ORDERING
TECHNOLOGY REFRESHMENT
NO PROTESTS < $25M
DEDICATED CUSTOMER SUPPORT TEAM
The Army’s mandatory source for all information
technology (IT) purchases of commercial-off-the-
shelf (COTS) hardware, software and services.
HTTPS://CHESS.Army.MIL
CHESS 101
SUMMARY
CHESS EVOLUTION
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Army Alignment
- CHESS supports the Army’s continuous transformation
communication priority to position the U.S. Army in how we equip,
organize, train and fight.
New Positioning
- CHESS is re-imagining itself as the destination of choice, offering
end-to-end procurement services.
- Be the Army’s center of excellence for the acquisition community
Resources
- Revamped customer and industry engagement and training
- Intuitive user web interfaces and tools
- New marketing and branding
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OVERVIEW
One hundred and sixteen (116)
Indefinite Delivery/Indefinite Quantity
(ID/IQ) Contracts
65 large business, 51 small business
$12.1 billion across all contracts for
life of contracts (including all options)
SCOPE
The ITES-3S solutions are
categorized by task areas,
which are subdivided into
sub-task areas that
further define the scope
(CONUS & OCONUS)
PERIOD OF
PERFORMANCE
25 SEP 2018 to
24 SEP 2027
ORDERING
Request for proposal (RFP)
Small business set-asides
NAICS code(s): 541519
NO CONTRACT USAGE FEE – OPEN TO ALL DOD AND FEDERAL – DECENTRALIZED ORDERING – TECHNOLOGY REFRESHMENT – NO PROTESTS < $25M
ITES-3S CONTRACT OVERVIEW
INFORMATION TECHNOLOGY ENTERPRISE SERVICES 3
2 HUBZONE – 7 SERVICE-DISABLED VETERAN OWNED BUSINESS – 25 WOMEN OWNED SMALL BUSINESS – 2 SMALL DISADVANTAGED BUSINESS
*Mandatory commercial IT services contract for the Army | Full range of innovative, world-class IT support services and solutions
*All cloud services, software development, and continuous software evolution service-type contracts (e.g., labor) are no longer required to use CHESS nor are they required to obtain a Statement of
Non-Availability to use a contract outside of CHESS. For additional information reference the Update to Mandatory Source for Commercial IT Services memo signed 15 September 2023.
ITES-3S SPEND METRICS
CONTRACT TO JAN 2024
Top Overall Performers:
Science Applications International Corporation
IBM Corporation
*Agile Defense, Inc.
*Small Business
Small Business
Spend:
$1,111,767,679.39
Contract Spend to
19 JAN 2024:
$2,439,475,760.92
Top Spend by Location:
Current Trends:
$188,463,675.93
Non-Army Usage
Rock Island $454.9M
Fort Belvoir $202.2M
Redstone Arsenal $186.7M
IT Services $1.7B
Network/System Ops &
Maintenance
$244.7M
Warranty & Maintenance $215.4M
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FY23 CONTRACT PERFORMANCE
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Quarter
RFPs Submitted RFIs Submitted
Q1 FY23 35 104
Q2 FY23 37 138
Q3 FY23 51 129
Q4 FY23 68 101
Total 191 472
Small Business Classification Number of SB RFPs
Submitted
Small Business 145
Service-Disabled Veteran Owned
Small Business
2
Woman Owned Small Business 12
Total 159
WHAT’S NEXT
• New contracting officer
• Extended period of performance
• Technology refresh
• Annual and ad hoc vendor meetings
• 25 SEP 2023: Exercised first option year and recertification
of small businesses during exercise of option year
ITES-3S POST AWARD LESSONS LEARNED
• Importance of RFI responses for customer market research
• Gatekeeper for scope determination at task orders level
• Educating vendors on “out of scope” RFP responses
• With 116 vendors, the automation of contract management deliverables
• CHESS “open door policy”
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ID/IQ COMPARISON
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Topic Area Current ITES-3S ITES-4S
Ordering Open To Army, DOD, all federal
(CONUS and OCONUS)
Army, DOD, all federal
(CONUS and OCONUS)
Labor Categories Categories 170 various LCATS
(Senior, intermediate, and associate)
Restricted
High-level suite LCATS
Low-level suite LCATS
(Senior, intermediate, and associate – pending RFI feedback)
Contract Administration Fee No No
Evaluation Process
Full and open competition, strict compliance Scorecard, self evaluation, strict compliance, limited awardees, price is not
a most important factor, restricted to DCAA audits
Task Order Types
FFP, T&M, cost reimbursed, hybrids of all FFP, T&M, cost reimbursed, hybrids of all
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Topic Area Current ITES-3S ITES-4S
NAICS Code
Only 541519
(Other computer related services)
541519
(Other computer related services)
Additional NAICS codes (TBD)
Primary Service Area Cyber-Security Services, Program Management Support, IT Services,
Business Process Reengineering, Enterprise Design, Integration, &
Consolidation, Network/Systems Operation & Maintenance,
Telecommunications/Systems Operation & Maintenance, Data Services,
Intelligent Automation, Cloud
Cyber-Security Services, Program Management Support, IT Services,
Business Process Reengineering, Enterprise Design, Integration, &
Consolidation, Network/Systems Operation & Maintenance,
Telecommunications/Systems Operation & Maintenance, Data Services,
Intelligent Automation, Cloud
(Additional TBD)
Small Business Small business reserved awards to include SDVO, WOSB, HUBZone Small business reserved awards to include 8(a), SDVO, WOSB, HUBZone
POP
9 Years
5 Years Base plus 4, 1-year Options
POP ends 2027
10 Years
5 Years Base plus single 5 Year Option
Task orders awarded any year life of contract, base plus up to 5 years POP
Ceiling $12.1B $12B (TBD)
ID/IQ COMPARISON (cont.)
ITES-4S OVERVIEW
PRICING
CONTRACT TYPE
NAICS CODE
Estimated $12.1B Ceiling
Firm Fixed Price, Time & Materials, Cost
Reimbursement (Hybrid Task Order)
541519: Other computer-related services
with additional applicable codes
SCOPE
Similar to ITES-3S
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High-Level Tasks
Complex development of new knowledge
solutions.
Low-Level Tasks
More scripted often repetitive tasks utilizing existing
knowledge for solution response. Non-developmental in nature.
Intelligent Automation [Artificial Intelligence (Al)/Robotic Pre-Automation]
Infrastructure, Service Platform, and Infrastructure Cloud Services
Component Framework
Big Data & Big Data Analytics Data Services
Research, Development, Test and Evaluation (RDT&E) Quantum
Computing
IT Education & Training
Business Process Reengineering (BPR) Network/Systems Operation and
Maintenance Enterprise Design,
Integration, and Consolidation Information Technology Services
Cybersecurity Services
Telecommunications/Systems Operation and Maintenance
Help Desk Support
Independent Verification & Validation (IV&V)
IT Education & Training
IT Supply Chain Management
IT Management Services
Business Process Reengineering (BPR)
Network/Systems Operation and Maintenance
Information Technology Services
Cybersecurity Services
Telecommunications/Systems Operation and Maintenance
TASK AREAS
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ITES-4S NEXT STEPS
ACQUISITION DOCUMENTS
RELEASING DRAFT RFP/INDUSTRY DAY
FINAL RFP RELEASE
WHAT WE NEED
FROM INDUSTRY
RFI response suggestions with feedback
• Evaluation processes
• Pricing
• What has industry seen from other service-type contracts?
• Industry feedback for ITES-4S labor categories
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NEW ADDITIONS
• Multiple NAICS codes
• Two sets of suites (high-level & low-level)
• 8(a) set-aside planning
– Increase small business goals (EO/AFARS compliance)
– Customers use our contract to meet their SB goals
• FedRamp standards and responsibilities for cloud services
• Metrics for RFP as well as RFI submissions
• Requirements for vendors to have forward-facing websites
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Criteria
• DFARS 252.242-7006(a)(1) defines an acceptable accounting system. Does the offeror have
an acceptable accounting system based on the DFARS definition? Provide supporting evidence
such as a DCAA audit
• Evidence supported claims: independent audits, certifications (current, with history), etc.
Examples are, but not limited to:
– ISO/IEC 27001, capability maturity model integration (CMMI), cybersecurity maturity model
certification (CMMC)
• What level of FedRamp baseline system security plan do you have established?
(high, moderate, low, LI SaaS) https://www.Fedramp.Gov/baselines/
• US security clearance(s) for global IT services support (facilities, personnel, security team)
ABILITY TO SUPPORT GOVERNMENT IT SERVICES
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• Encourage all forms of teaming/subcontracting arrangements
– Ranging from sole vendor primes to multi-vendor teams
– Subcontractors & Joint Ventures
o Critical avenues for new entrants (both large and small) to gain experience
and build capacity
• Partnerships beneficial for Industry and Government
– Mitigates performance risk
– Provide greatest potential for the best combination of price and delivery
• Future In-person Matchmaking Event
– Publish vendor listing of Teaming/Partnership interest upon closure of RFI
TEAMING AND PARTNERSHIPS
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CHESS WEBSITE – IT E-MART
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https://CHESS.Army.mil
Customer
Requirements
Customer
Support
Customer
Tools
Training &
Events
Log-In/
Registration
Contract Type
UNCLASSIFIED/Approved for Public Release
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QUESTIONS
THANK YOU.
10119 Beach Road, Building 322
Fort Belvoir, VA 22060-5526
CHESS Customer Support Team: Armychess@Army.mil
