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Nursing Facility Reported
Incident (FRI) Form
Purpose of form: A nursing facility must ensure all alleged violations are reported immediately to
the administrator of the facility and to other officials, including the State Survey Agency (SSA), in
accordance with §483.12(c)(1). A nursing facility should use this form to report FRIs that meet
§483.12(c)(1) to
Oregon’s SSA, Safety, Oversight and Quality (SOQ), Nursing Facility (NF)
Complaint Intake Unit.
Reporting time frames:
Immediately but no later than 2 HOURS after the allegation is made - If the alleged violation
involves abuse (refer to Federal abuse definitions) or results in serious bodily injury (refer to
Federal definition) or reasonable suspicion of a crime if the events that cause the suspicion result in
serious bodily injury.
No later than 24 HOURS after the allegation is made - If the alleged violation/crime does not
involve abuse and does not result in serious bodily injury.
.
Please complete all sections of this form.
What Alleged Violation are You Reporting: (Choose all that apply)
Mistreatment
Exploitation
Neglect
Abuse
Injuries of Unknown Source
Misappropriation of Resident Property
Suspected Crime
Has the alleged violation resulted in serious bodily injury: Yes No
Facility Information:
Today’s date: Time: a.m. p.m.
Facility’s complete (full) name:
Facility’s CCN Number:
Address:
City: State: ZIP code:
Phone number:
Name of person reporting this incident to the NF Complaint Intake Unit for the facility:
Last: First:
Title: Email:
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Incident Details:
Incident date:
Time:
a.m. p.m.
Incident location (be as specific as possible):
Date and time staff first aware of incident: Date: Time:
a.m.
p.m.
Incident Reporting:
First:
Name of person who reported incident to facility administration: Last:
Staff title or
relationship
to resident: Date reported:
Date and time Administrator notified of incident: Date: Time:
a.m. p.m.
Description of IncidentAll parts of this section must be completed.
Describe the incident:
Describe outcome to the
involved resident/s:
identify any physical, psychosocial, or
behavioral, adverse effect or injury to the resident/s:
Describe what immediate protective
m
e
asures were put in place
to prevent this
incident from
re
curring to the resident
or other
resident(s):
Incident time unknown:
Inciden t date unknown:
100-89451_APD 2803 (rev 4/23) Page 3 of 7
Yes No
Date of birth:
No
Firs t: Gender:
Medicaid number (if applicable):
Resident 1
Name: Last:
Medicaid: Yes
Relevant diagnosis:
Has Resident 1 been involved in a similar allegation or incident before:
Yes No
Is Resident 1 still in the facility: Yes
No If no, where is Resident 1 now:
First: Gender: Date of birth:
Resident 2
Name: Last:
Medicaid: Yes
No Medicaid number (if applicable):
Relevant diagnosis:
Has Resident 2 been involved in a similar allegation or incident
before: Is Resident 2 still in the facility: Yes No
If no, where
is Resident 2 now:
Are there additional Residents: Yes No If yes, list name(s):
List All Residents Involved in the Incident:
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Reported Perpetrators (RP) (Do not list a resident as a reported perpetrator on this form.)
Reported Perpetrator 1 (RP1) Name:
Last:
First:
Phone:
Staff title or relationship to resident:
License or certificate number:
If RP1 is a staff person, are they on administrative leave:
Yes No
If RP1 is not a staff person, do they have access to the resident or other residents at the
facility:
Yes No
Phone:
First:
Reported
Perpetrator
2 (RP2) Name:
Last:
Staff title or relationship to resident:
License or certificate number:
If RP2 is a staff person, are
they on administrative leave:
Yes
No
Is RP2 is not a staff person, do they have access to the resident or other residents at the
facility:
Yes
No
If more than two RPs are involved, please list them here:
Witnesses:
Yes No If yes, list witnesses:
Phone:
Phone:
First:
First:
Did anyone witness the incident:
Witness Name: Last:
Staff title or
relationship
to resident:
Witness Name: Last:
Staff title or
relationship
to resident:
Are there additional Witnesses:
Yes
No If yes, list name(s):
Please
Answer of
All the Following Questions:
Is this incident a crime:
Yes No
If yes, has law enforcement been notified:
Yes No If yes, date and time notified.
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ontact:
this incident:
Phone:
Law enforcement agency and agency contact:
Case number, if known:
List
anyone else contacted:
The information provided and attached with this form assists with FRI triage prioritization.
Please include other relevant documentation with this FRI, (e.g., care plan, applicable MARs,
applicable progress notes, etc.) via secure email. Save a copy of the completed FRI form
before sending. Ensure the form displays all information when faxing.
First:
Name of person completing this form: Last:
Title: Date:
Please note: The facility must report the results of all alleged violation investigations to the
SSA within 5 working days of the incident. (CFR §483.12(c)(4))
After clicking the “SUBMIT” button below, a new email message will appear, and the “To”
section of the email message should automatically be filled in as, “Facility Reported
Incidentsand the FRI form will be attached. Please:
1. Add the Facility’s complete name to the Subject line of the email.
2. Send email via secure email.
Note: Your completed FRI Form will automatically attach to the email when you click the
“SUBMIT” button below.
SUBMIT
If you are unable to use the “Submit” button as designed, please email the completed
form to the Nursing Facility Complaint Unit via secure email to:
FRI.incidents@odhsoha.oregon.gov
If you are unable to email the form, please fax the completed form to the Nursing
Facility Complaint Unit at Fax: 1-888-550-6788.
For questions regarding this form, please call: 1-877-280-4555.
SUBMIT
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Glossary
(As defined at CFR §483.12(a-c))
Abuse: “The willful infliction of injury, unreasonable confinement, intimidation, or punishment
with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by
an individual, including a caretaker, of goods or services that are necessary to attain or
maintain physical,
mental, and psychosocial well-being. Instances of abuse of all residents,
irrespective of any mental or physical condition, cause physical harm, pain or mental anguish.
It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse
facilitated or enabled through the use of technology.”
Alleged Violation: “Is a situation or occurrence that is observed or reported by staff, resident,
relative, visitor or others but has not yet been investigated and, if verified, could be
noncompliance with the Federal requirements related to mistreatment, exploitation, neglect, or
abuse, including injuries of unknown source, and misappropriation of resident property.
CCN: Centers for Medicare & Medicaid Services (CMS) Certification Number (CCN), formerly
the Medicare Provider Number, is used to verify Medicare/Medicaid certification for survey
and certification, assessment-related activities and communications.
Crime:A crime” is defined by law of the applicable political subdivision where the facility is
located. A political subdivision would be a city, county, township or village, or any local unit of
government created by or pursuant to State law.”Examples of situations that would likely be
considered a crime in all subdivisions would include, but are not limited to:
Murder;
Manslaughter;
Rape;
• Assault and battery;
Sexual abuse;
• Theft/Ro
bbery;
• Drug diversion for personal use or gain;
• Identity theft; and
Fraud and forgery.
Exploitation: “Taking advantage of a resident for personal gain, through the use of
manipulation, intimidation, threats or coercion.”
Immediately: “As soon as possible, in the absence of a shorter State time frame requirement,
but not later than 2 hours after the allegation is made, if the events that cause the allegation
involve abuse or result in serious bodily injury, or not later than 24 hours if the events that
cause the allegation do not involve abuse and do not result in serious bodily injury.”
Injuries of unknown source:An injury should be classified as an “injury of unknown source”
when
both of the following criteria are met:
The source of the injury was not observed by any person or the source of the injury
could not be explained by the resident;
and
The injury is suspicious because of the extent of the injury or the location of the injury
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(e.g., the injury is located in an area not generally vulnerable to trauma) or the number
of injuries observed at one particular point in time or the incidence of injuries over time.”
Misappropriation of resident property: “The deliberate misplacement, exploitation, or wrongful,
temporary, or permanent use of a resident’s belongings or money without the residents
consent.
Mistreatment: “Inappropriate treatment or exploitation of a resident.
Neglect: “The failure of the facility, its employees or service providers to provide goods and
services to a resident that are necessary to avoid physical harm, pain, mental anguish or
emotional distress.”
Serious bodily injury: An injury involving extreme physical pain; involving substantial risk of
death; involving protracted loss or impairment of the function of a bodily member, organ, or
mental faculty; requiring medical intervention such as surgery,
hospitalization,
or physical
rehabilitation;
or an injury resulting from criminal sexual abuse (See section 2011(19)(A) of the
Act).
Sexual Abuse: “Non-consensual sexual contact of any type with a resident.”
Criminal sexual abuse: In the ca
se of “criminal sexual abuse” which is defined in section
2011(19)(B) of the Act, serious bodily injury/harm shall be considered to have occurred if the
conduct causing the injury is conduct described in section 2241 (relating to aggravated sexual
abuse) or section 2242 (relating to sexual abuse) of Title 18, United States Code, or any
similar offense under State law. In other words, serious bodily injury includes sexual
intercourse with a resident by force or incapacitation or through threats of harm to the resident
or others or any sexual act involving a child. Serious bodily injury also includes sexual
intercourse with a resident who is incapable of declining to participate in the sexual act or
lacks the ability to understand the nature of the sexual act.
Willful: As used in the definition of “abuse,” means the individual must have acted
deliberately, not that the individual must have intended to inflict injury or harm.”