APPENDIX

Black Hills State University

Internship Manual

School of Business

Policies and procedures for business student interns, BHSU

internship coordinators and site supervisors.

Revised 9/22/21

TABLE OF CONTENTS

INTRODUCTION…………………………………….……..……1

ELIGIBILITY …………………………………………………………….3

Student Eligibility ………………………………………………............ 3

Internship Criteria ………………………................................................4

RESPONSIBILITIES OF PARTICIPANTS …...……………...….... 5

Responsibilities of the Student Intern Prior to Internship …..…..…...…. 5

Responsibilities of the Student Intern During the Internship …............... 6

Responsibilities of the Employer …………………………….…............ 7

RESPONSIBILITES OF INTERNSHIP COORDINATOR …...… 8

Internship Application Checklist ……………...….….............................. 8

Internship Completion Checklist ……………...….….............................. 9

APPENDICES …………….…………………………………………… 10

APPENDIX A—Student Internship Application …….............................11

APPENDIX B—Employer Agreement ……………………….......... 12-13

APPENDIX C—Student Agreement …………………,....……….….... 14

APPENDIX D—Student Reflection Log ...…………...…………….…. 15

APPENDIX E—Employer Final Evaluation ……............................. 16-19

APPENDIX F—Student Evaluation of Internship ………………….20-22

APPENDIX G—Final Report Outline …………….………………..23-24

APPENDIX H—Sample Letter / Email ……………………………..… 25

INTRODUCTION

The Internship Program at Black Hills State University presents an

opportunity for a student to obtain university credit hours by obtaining short-

term employment in a position that relates to the student’s chosen field of

study.

Hands-on work experience integrates the student’s classroom conceptual

learning with practical employment. Throughout the internship, these work

experiences complement and reinforce the student’s theoretical knowledge

acquired from textbooks and lectures.

The internship is designed to provide not only practical experience but also a

detailed evaluation of the intern’s performance. This detailed evaluation

provides timely feedback that will improve and enhance the student’s

employability as well as provide direction and planning regarding the

student's career choice. The internship is designed to provide a mutually

beneficial experience to the student and employer and shall impact, innovate,

and engage both student and employer.

Page 3 Revised: Sept 2021

ELIGIBILITY

Student Eligibility

The student must meet the following requirements prior to the admittance into the

internship program.

1. Student must be enrolled in a major program of study within the School of

Business.

2. Student must have completed 60 credit hours PRIOR to entering the internship

program.

3. Student must have at minimum a 2.00 GPA on a 4.0 scale PRIOR to entering

the internship program.

4. The student’s academic advisor from the School of Business must grant

permission for the internship.

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INTERNSHIP CRITERIA

Internship credits are awarded on the following basis:

1. As a general rule, one (1) university credit hour will be earned per 50 hours of

diverse work tasks. Please note that time alone does not determine credit hours

awarded; rather time, diversity of tasks, and type of tasks will be the criteria

used in determining credit hours awarded. A maximum of 12 credit hours may

be counted for an internship.

2. Internships in the School of Business will be Pass/Fail.

3. Internship may be paid or unpaid by the employer.

4. The internship qualifies as an elective in the student’s program of study and

does NOT replace a required course or restricted elective within a major, minor

or certificate.

5. The student’s academic advisor from the School of Business must grant

permission for the internship.

6. Internships for International Students should submit the Curricular Practical

Training (CPT) application form to the BHSU international office at least 30

days prior to the internship start date. Students should ensure their internship

is visa compliant.

7. For students enrolled in an Associate Degree program with the School of

Business, 45 credit hours must be completed and at least 12 hours of business

courses must be completed.

8. *Associates in tourism internship candidates see Tourism Internship

Addendum.

Page 5 Revised: Sept 2021

RESPONSIBILITIES OF PARTICIPANTS

Responsibilities of the Student Intern Prior to Internship:

Academic Advisor meeting: Student should meet with their academic advisor to

determine eligibility and number of credit hours. The student should also work with

their advisor to discuss possible internship opportunities. The student is responsible

for finding their own internship. The student may want to use the sample letter to

initiate contact with the potential employer. (Appendix H)

Academic Advisor Approval: Once the internship is identified, the student must

obtain academic advisor approval and submit documentation to the internship

coordinator. The academic advisor will email approval to the internship coordinator.

Orientation Meeting with Internship Coordinator: Students are required to attend

a mandatory pre-internship meeting the semester prior to the start of the internship.

This meeting will be scheduled by the student.

Complete the Internship Application (Appendix A): The student shall submit the

internship application to the Internship Coordinator.

The following documents will be submitted at this time:

1. Internship Application (Appendix A)

2. Transcript (unofficial)

3. Resume

4. Employer Agreement (Appendix B)

Payment and Financial Aid: Upon the acceptance of the internship, the Internship

Coordinator will submit the student’s registration to the BHSU Registrar’s office, and

the student will then be enrolled in the course. The student will then pay for the

necessary fees for the credit hours to be awarded. This fee includes a small fee for

liability insurance. If financial aid is desired, the student must contact the Financial

Aid office to determine eligibility at (605) 642-6113.

Student Agreement (Appendix C): Once all the paperwork is submitted and

approved by the Internship Coordinator, the student will submit the Student

Agreement to the Internship Coordinator.

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RESPONSIBILITIES OF PARTICIPANTS

Responsibilities of the Student Intern During Internship:

Submit Reflection Log (Appendix D): Student shall submit a bi-weekly (every two

weeks) Reflection Log to the Internship Coordinator.

Give Employer Final Evaluation Form (Appendix E): Near the end of the

internship, the student intern will give the Final Employer Evaluation form to the

employer. They will submit the form directly to the Internship Coordinator.

Submit the Student Evaluation Form (Appendix F): The student will complete the

student evaluation and submit it to the Internship Coordinator.

Submit the Final Paper (Appendix G): Upon completion of the internship, the

student will follow the format in Appendix G to write their final paper. The student

will submit the final paper to the Internship Coordinator.

Deliver Letter of Thanks: Upon completion of the internship, the student will write

a thank you letter to the employer.

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RESPONSIBILITIES OF THE EMPLOYER

Participating employers in the School of Business Internship program are asked to

fulfil the following responsibilities:

Complete the Employer Agreement Form (Appendix B): This will include a job

description and should include the specific duties and tasks to be assigned to the

student. This form should be submitted to the Internship Coordinator.

Meeting with Intern: Meet once a week with the student intern to provide for

regular supervision, consultation, and feedback.

Train and Supervise Intern: Allow the intern to experience a variety of

professional tasks and assignments.

Mid-Internship Review: The employer is asked to participate in a review of the

internship with the Internship Coordinator. The Internship Coordinator will facilitate

the review.

Complete the Employer Final Evaluation Form (Appendix E): Near the end of the

internship, the student intern will give the Final Employer Evaluation form to the

employer. The employer should meet with the intern to discuss the completed form.

After both the employer and intern have signed the form, the employer will submit

the form to the Internship Coordinator.

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RESPONSIBILITIES OF INTERNSHIP COORDINATOR

Internship Application Checklist:

Student Name:

Email:

Internship credit hours:

Phone:

Date Internship Begins:

Date Internship Ends:

Admission Requirements

Office Use

Enrolled as Business Major

YES NO

Junior Standing

YES NO

GPA 2.0 or higher

YES NO

Permission from Academic Advisor

YES NO

Attended Orientation Meeting

Date:

Unofficial Transcript

YES NO

Resume

YES NO

Application (Appendix A)

YES NO

Employer Agreement (Appendix B)

YES NO

Student Agreement (Appendix C)

YES NO

Registered for 494 Internship

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

Reflection Log Due Date:

YES NO

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RESPONSIBILITIES OF INTERNSHIP COORDINATOR

Internship Completion Checklist:

Student Name:

Email:

Internship credit hours:

Phone:

Date Internship Begins:

Date Internship Ends:

Completion Requirements

Office Use

Reflection Logs Submitted

YES NO

Employer Mid-Internship Review

YES NO

Employer Final Evaluation (Appendix

E)

YES NO

Student Evaluation of Internship (Appx

F)

YES NO

Final Report (Appendix G) Due Date:

YES NO

Thank you Letter to Employer

YES NO

Grade

Pass OR Fail

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APPENDICES

APPENDIX A—Student Internship Application ………………………...11

APPENDIX B—Employer Agreement………………………………..12-13

APPENDIX C—Student Agreement…………………....…………….…..14

APPENDIX D—Student Reflection Log…………….…………………....15

APPENDIX E—Employer Final Evaluation …………………………16-19

APPENDIX F—Student Evaluation of Internship…………………….20-22

APPENDIX G—Final Report Outline………….…………………......23-24

APPENDIX H—Sample Letter / Email ….………………………………25

Page 11 Revised: Sept 2021

Unofficial

Transcripts

Registered for

Upcoming Semester

APPENDIX - A

STUDENT INTERNSHIP APPLICATION

PERSONAL INFORMATION

Name: _______________________________________ Student ID: ____________________

Email: _____________________________________________________________________

Mailing Address: _____________________________________________________________

Permanent Address: ___________________________________________________________

Cell #: _____________________________ Home #: ________________________________

ACADEMIC INFORMATION

Status (circle one): Senior Junior Other (explain) __________________________________

Academic Advisor: __________________________________________________________

Business Major: _____________________________ Specialization: ___________________

Completed Credit Hours (Major): _________________ GPA Major: ___________________

GPA Overall: __________________

INTERNSHIP SITE INFORMATION

Name of Internship Site: ______________________________________________________

Address: ___________________________________________________________________

Supervisor: ________________________________ Title: ___________________________

Office #: ________________________________ Email: ____________________________

Intern Job Title: _______________________ Start Date: __________ End Date: _________

Student Signature: ____________________________________ Date: _________________

Office Use (attached): Resume

Page 12 Revised: Sept 2021

(Name of Business/Organization)

(Student Name)

(Start Date)

(End Date)

APPENDIX - B

STUDENT INTERNSHIP – EMPLOYER AGREEMENT

_____________________________________________ agrees to participate in the BHSU internship

program by accepting ______________________________________________ as an intern starting

from __________________________________ and ending on _____________________________.

Specific responsibilities, duties, and compensation have been negotiated between the parties involved

and are detailed below. It is understood that these duties and responsibilities will be monitored

throughout the internship experience by the Intern, the Site Supervisor, and the BHSU Internship

Coordinator. All parties will participate in the evaluation process through scheduled contacts and

written materials.

JOB DESCRIPTION (add attachment if necessary):

DUTIES AND TASKS TO BE ASSIGNED:

List the specific duties & tasks the intern will be assigned & responsible for during the internship

period. Please be as specific & detailed as possible, as the number & variety of entries will determine

the number of credit hours to be awarded & serve as the basis for the student performance objectives.

Job Duties and Responsibilities

Details

1

2

3

4

5

6

7

8

9

10

Page 13 Revised: Sept 2021

Student Sign

Internship Supervisor Sign

Internship Approved

Internship Coordinator Sign

Date

APPENDIX - B

TERMS AND CONDITIONS OF EMPLOYMENT:

Schedule Hours

Day

Clock-In

Clock Out

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Will Compensation be allotted? YES NO

Terms of Compensation (add attachment if necessary):

Compensation in accordance with state and federal employment guidelines should be adhered to. See

the U.S. Department Fact Sheet:

http://www.dol.gov/whd/regs/compliance/whdfs71.htm

SIGNATURES

Completion of this form will enable the student to be considered for the proposed internship. Upon

obtaining the signatures and information below, the student is to return this Employer Agreement to the

Black Hills State University School of Business Internship Coordinator for review. Upon approved, a

copy of the signed Agreement will be mailed or emailed to the participating employer. If the internship

is not approved, the employer will be notified.

□ Yes □ No

Page 14 Revised: Sept 2021

APPENDIX – C

STUDENT AGREEMENT

PERSONAL INFORMATION

Name: __________________________________________ Student ID: ______________________

Email: __________________________________________________________________________

Mailing Address: _________________________________________________________________

Permanent Address: _______________________________________________________________

Cell #: _____________________________ Home #: _____________________________________

ACADEMIC INFORMATION

Academic Advisor: ______________________________________________________________

Credit Hours Completed: _________________ Credit Hours Approved: ____________________

Reflective Log Due Date: __________________________

Date of Final Report: ______________________________

Your Signature below indicates agreement to all the requirements of the

Internship as outlined in the Internship Manual.

Student Signature: ________________________________________ Date: ___________________

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APPENDIX – D

STUDENT REFLECTION LOG

Student Name: ______________________________________________________________

Employer: __________________________________________________________________

Internship Start Date: _________________________________________________________

Today’s Date: _______________________________________________________________

Dates: From: ___________________________ To: ________________________________

Number of Hours Worked: _____________________________________________________

Please address the following (attach additional paper if needed):

1. Specific goals & objectives for this reflection log:

2. Insights gained (learning experiences, new ideas, concepts):

3. Problems encountered (relate challenges, and/or areas of concern and how the situations were

handled).

4. Note personal areas of strengths/weaknesses.

5. Were you able to demonstrate or utilize any of your university course concepts or competencies

learned in class? If so which courses & how were they applied?

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APPENDIX – E

EMPLOYER FINAL EVALUATION

Please return the evaluation to the BHSU Internship Coordinator

Intern’s Name: __________________________________________________________________

Evaluator’s Name: _______________________________________________________________

Evaluator’s Email Address; ________________________________________________________

Name and Address of Company: ____________________________________________________

Evaluation Period: _______________________________________________________________

This intern evaluation serves two purposes: (1) a grading tool for the internship and (2) as professional

feedback to the intern regarding his/her performance. It is expected that you review the results of this

evaluation with the Intern before sending it to the School of Business Internship Coordinator.

The questions on this evaluation align with career readiness competencies identified by the National

Association of Colleges & Employers as critical for a successful transition from college to the

workplace. This form is intended to help interns learn more about their strengths and the areas they

might need to focus on in order to be maximally successful in the workforce after graduation.

Critical Thinking/Problem Solving

Strongly

Agree

Disagree

Strongly

Disagree

N/A

1. Shows a sincere interest in understanding

the organization, their role, and their

assigned tasks.

2. Practices sound judgment based on an

analysis of available data and information.

3. Demonstrates creativity in approaching

tasks, solving problems, and overcoming

obstacles.

4. Seeks out resources when unsure about how

to proceed on tasks.

5. Asks for help when unsure about how to

proceed on tasks.

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APPENDIX – E

Communication/Leadership

Strongly

Agree

Disagree

Strongly

Disagree

N/A

1. Clearly and efficiently conveys ideas orally

to persons inside and outside the

organization.

2. Communicates ideas clearly in writing in a

manner suited to the intended audience.

3. Manages their own emotions and works to

understand and empathize with others.

4. Takes initiative and seeks opportunities to

contribute.

Teamwork/Collaboration/Intercultural Fluency

Strongly

Agree

Disagree

Strongly

Disagree

N/A

1. Builds constructive working relationships

with individuals from a range of

backgrounds.

2. Demonstrates inclusiveness sensitivity, and

respect for individuals’ differences.

3. Contributes effectively to collaborative

requests.

4. Adapts well to emerging requests from

managers, coworkers, and customers.

Professional/Work Ethic/Technology

Strongly

Agree

Disagree

Strongly

Disagree

N/A

1. Demonstrates respect for organizational

staff, policies, and norms.

2. Maintains regular schedule, makes up

missed hours, and is punctual and present.

3. Organizes and prioritizes work, manages

time, and sees tasks through from start to

finish.

4. Identifies and effectively uses appropriate

technologies and programs to complete

work.

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APPENDIX – E

Career Management

Strongly

Agree

Disagree

Strongly

Disagree

N/A

1. Accepts constructive feedback from others

and is able to learn from mistakes.

2. Self-advocates in a professional manner.

3. Can identify their strengths and

weaknesses.

4. Can articulate next steps to further prepare

them for their future.

Questions:

If learning or performance goals were established, please describe the intern’s progress toward their goals.

What do you perceive to be the intern’s greatest strengths that are assets to your organization? If possible,

please give specific examples/stories to illustrate your intern’s strengths.

What areas of growth could improve the intern’s success in your field? If possible, please give 1 – 3

specific examples.

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APPENDIX – E

Please comment on how the student demonstrated impact with this internship.

Overall Performance (if I were to rate intern at the present time)

Unsatisfactory Poor Average Good Outstanding

0 1 2 3 4 5 6 7 8 9 10

If the rating is 4 or lower, please comment:

Supervisor Signature: ____________________________________________ Date: ________________

Intern Signature: __________________________________________________Date: _______________

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APPENDIX – F

STUDENT EVALUATION OF INTERNSHIP

Your Name: ________________________________________________________________________

Dates of Internship: ____________________________ Semester and Year: _____________________

Name and Address of Internship Site/Employer: ____________________________________________

__________________________________________________________________________________

Please rate the following aspects of your internship experience on the basis of this scale:

(1) Poor (2) Fair (3) Good (4) Excellent (5) N/A

Site

Poor

(1)

Fair

(2)

Good

(3)

Excellent

(4)

N/A

(5)

1. Physical environment was safe.

2. An orientation was provided to the

organization.

3. Adequate resources were available to

accomplish projects.

4. Co-workers were accepting and helpful.

Supervisor

Poor

(1)

Fair

(2)

Good

(3)

Excellent

(4)

N/A

(5)

1. Supervisor provided a clear job description.

2. Regular feedback was provided on my

progress and abilities.

3. An effort was made to make it a learning

experience for me.

4. Supervisor provided levels or responsibility

consistent with my abilities.

5. Supervisor was supportive of the agreed-

upon work days and hours.

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APPENDIX – F

Learning Experience

Poor

(1)

Fair

(2)

Good

(3)

Excellent

(4)

N/A

(5)

1. Work experience was related to my

academic discipline and/or career goal.

2. Opportunities were provided to develop my

communication skills.

3. Opportunities were provided to develop my

interpersonal skills.

4. Opportunities were provided to develop my

creativity.

5. Opportunities were provided to develop my

problem-solving abilities.

6. This experience has helped prepare me for

a career in this field.

Overall Value Rating for this Internship

Feel free to explain any of your responses to the above criteria here (use additional pages if necessary)

Would you work for this supervisor again? _____ Yes _____ No _____ Uncertain

Would you work for this organization again? _____ Yes _____ No _____ Uncertain

Would you recommend this organization to other students? _____ Yes _____ No _____ Uncertain

Questions:

1. Which university courses were the most helpful in the performance of your duties?

2. Which university courses were the least helpful?

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APPENDIX – F

3. What additional courses would you recommend that the university offer in your major field of study?

4. How would you describe the overall internship? (circle below & comment)

Excellent Very Good Good Average Below Average Poor

Comments:

Signature_________________________________________________Date_________________

Please complete this form at the end of your internship and return to the Internship Coordinator

Page 23 Revised: Sept 2021

APPENDIX – G

FINAL REPORT OUTLINE

At the completion of the internship, the student will submit a final report to the Internship Coordinator.

Although there is no requirement on the number of pages, students should ensure that the report is

professional in nature, demonstrating proficient writing and attention to detail.

The following documents must be submitted with the final report:

1. Completed Reflection Logs (Appendix D)

2. Student Evaluation of Internship (Appendix F)

3. Copy of the professional thank you letter sent to the employer

The Final Report will include the following sections:

TITLE PAGE

Include your name, location of the internship, number of credits approved for the internship, your

contact information.

INTRODUCTION

Describe the history of the employer, the customers served, the product(s)/service(s) provided and the

market in which it competes. Describe your internship experience and its relationship to the

organizational structure.

DUTIES & RESPONSIBILITIES (5-10 responsibilities)

List each of the major duties and/or responsibilities to which you were assigned during the internship.

For EACH major duty/responsibility, discuss the following points:

1. Tasks, duty, or area of responsibility.

2. Problems or difficulties, personal and otherwise, encountered while performing the tasks and

the solutions you reached.

3. University course work (e.g., classes, theories and concepts) that was applicable to the tasks/

responsibilities. Compare the concepts you had formed in class to the actual work or activities

you were involved with on the job. Use specific course titles, theories, and concepts.

4. Using a scale of 1 (low) to 5 (high), rank the degree to which the tasks/responsibilities

challenged you as an individual. Explain your ranking.

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APPENDIX – G

SELF-ANALYSIS

Perform a self-analysis in terms of your professional and personal growth, development of

competencies, surfacing strengths and weaknesses, emerging attitudes and values, crystallization of

career objectives, feelings of increased/ decreased confidence and assertiveness, and satisfaction or

dissatisfaction with career choice. This section of the report should be at least one page in length

(double spaced).

IMPACT ON INTERNSHIP SITE

Please describe how your internship encouraged and challenged you to impact, engage, and innovate.

EVALUATION OF THE PROGRAM

Please comment on the overall quality of the School of Business Internship Program. Offer any

recommendations for improving the internship experience for future students. Also, please offer any

recommendations you may have to improving the University’s or School’s course offerings.

PROFESSIONAL THANK YOU LETTER

The student should prepare and send a letter (not a card) to the employer. Attach a copy of the letter to

the final report. Be sure to include your appreciation for allowing you the opportunity learn from them.

Use some of the information from the above self-analysis to write the letter. Be sure to use proper

grammar, punctuation, etc.

Page 25 Revised: Sept 2021

APPENDIX – H

SAMPLE LETTER / EMAIL

Students may want to use this sample letter to initiate contact with a potential employer to establish an

internship.

James Student

1200 University Street

Spearfish, SD 5773

Cell: 605-000-0000

Email: [email protected]

March 5, 20XX

Name

Job Title

Company

Street

City, State Zip

Dear Mr. ____________,

I am currently a junior at Black Hills State University majoring in Business Administration with a

specialization in Marketing. As part of the business curriculum, it is highly recommended that

students participate in an internship which correlates to their chosen field of study.

Would you be interested in the possibility of facilitating an internship at your place of business?

I look forward to speaking with you about this possible internship opportunity. Thank you for your

time and consideration.

Sincerely,

Signature

First Name…. Last Name